1. Introduction

Spirit Led Books respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

2. Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Billing information
• Transaction details
• IP address and website usage data

We only collect information that is necessary to provide our services.

3. How We Use Your Information

Your personal information is used to:

• Process eBook purchases and payments
• Deliver digital products
• Communicate with you regarding orders or support
• Improve website functionality and user experience
• Comply with legal obligations
  
  

4. Protection of Personal Information

We take reasonable technical and organisational measures to protect your personal information against:

• Loss
• Unauthorised access
• Misuse
• Disclosure

Secure payment gateways and encrypted systems are used where applicable.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Payment service providers (for transaction processing)
• Service providers assisting with website operations
• Authorities if required by law

All third parties are required to comply with applicable privacy laws.

6. Cookies

This website may use cookies to enhance user experience and collect analytical data. You may disable cookies in your browser settings; however, this may affect website functionality.

7. Your Rights (POPIA)

You have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Withdraw consent where applicable
• Lodge a complaint with the Information Regulator of South Africa

Requests can be made by emailing info@spiritledbooks.co.za.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. Spirit Led Books is not responsible for the privacy practices of those websites.

10. Changes to This Policy

Spirit Led Books reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:
📧 info@spiritledbooks.co.za